Legal
Terms of Service
Last updated: 8 July 2026 · Draft scaffold — under final legal review.
1. Who these terms apply to
These terms govern your use of ai-operator.tools and any related coaching, workshops, audits, or digital products (together, the "Service"), provided by Sander Warffemius, based in the Netherlands.
2. What the Service is
The Service includes a public website, a free AI Operator Guide, a Knowledge Library (partly free, partly paid), and paid 1:1 and team engagements. Educational content is provided for informational purposes and is not professional legal, medical, or financial advice.
3. Acceptable use
You agree not to abuse the Service: no scraping, automated bulk downloads, reselling of paid content, or using the Service to build a competing product without written permission.
4. Payment and refunds
Paid products and engagements are billed in EUR via Stripe. One-time digital purchases are non-refundable once accessed, except where required by consumer law. For coaching packages and team engagements, cancellation and refund terms are agreed in writing before the engagement begins.
5. Intellectual property
All materials — text, guides, frameworks, library entries and code — remain the property of AI Operator Tools unless explicitly stated otherwise. You get a personal, non-transferable licence to use what you've paid for.
6. Limitation of liability
To the maximum extent permitted by law, AI Operator Tools is not liable for indirect or consequential damages arising from use of the Service. Nothing in these terms limits liability that cannot be limited under Dutch law.
7. Governing law
These terms are governed by the laws of the Netherlands. Disputes will be resolved by the competent Dutch courts, unless mandatory consumer law provides otherwise.
8. Contact
Questions? Email hello@ai-operator.tools.